Snack Factory Privacy Policy
Effective Date: 11/09/2009
Scope and Purpose
This privacy policy (“Privacy Policy”) describes the collection, use and sharing of personally identifiable information submitted by you to Snack Factory, LLC (“Snack Factory”) through this website. This Privacy Policy does not apply to personally identifiable information submitted other than through this website, such as in telephone conversations, facsimile transmissions, or paper correspondence.
Snack Factory may change or update this Privacy Policy periodically; please see the section entitled "Changes and Updates to this Privacy Policy" below. You can view the most current version of the Privacy Policy at any time by clicking on the hyperlink labeled “Privacy Policy” located on each page of the Snack Factory website.
Please read this Privacy Policy carefully. If you decide to use the Snack Factory website, you consent to the collection, use and disclosure of your information, including personal and financial information, by Snack Factory, and third parties authorized by Snack Factory, on the terms described in this Privacy Policy, and acknowledge that any submission of your personal and financial information to Snack Factory is strictly voluntary. If you do not agree with the terms of this Privacy Policy, or any updates or modifications thereto, please exit the Snack Factory website now.
Personally Identifiable Information
“Personally identifiable information” means any information collected by Snack Factory, or third parties authorized by Snack Factory, through this website that can be used to identify you. Examples of personally identifiable information include your first and last name, physical address, email address, telephone number, social security number, credit card information, or any other personal information that would allow someone to contact you physically or online.
How We Collect and Use Your Personally Identifiable Information
Snack Factory collects personally identifiable information that you submit voluntarily in connection with your use of this website. Snack Factory collects personally identifiable information when you register for the Pretzel Crisp Club, sign up for a promotional event or contest sponsored by Snack Factory, or send Snack Factory an email or other communication.
Snack Factory also collects personally identifiable information when you order products from Snack Factory’s online store. Snack Factory may employ third parties to operate and/or perform certain functions, such as credit card processing and shipping fulfillment, in connection with the operation of Snack Factory’s online store. In this event, third parties will also collect personally identifiable information that you submit when you order products from Snack Factory’s online store.
Snack Factory, and third parties authorized by Snack Factory, may use your personally identifiable information in order to contact you about products ordered from Snack Factory’s online store, provide you with special offers, savings coupons, or news in connection with your membership in the Pretzel Crisp Club, send you information relating to contests or promotions sponsored by Snack Factory, conduct market research or process any credit card transactions.
Snack Factory may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable law, a subpoena or other legal process.
In the event Snack Factory intends to disclose your information to third parties in a manner that is not already outlined in this Privacy Policy, Snack Factory will notify you by e-mail and provide you with an opportunity to opt out of any further use or disclosure of your personal information.
Third Parties with Whom We May Share Your Personally Identifiable Information
Snack Factory will share your personally identifiable information with third parties: who we employ to perform functions on our behalf, examples include hosting or operating Web Sites, fulfilling orders for products and services purchased through Snack Factory’s online store, credit card payment processing, and customer service; who owe a duty of confidentiality to Snack Factory, such as lawyers or consultants; or who may be entitled under the law to obtain your personally identifiable information, such as law enforcement agencies, the government, or private litigants.
Snack Factory may also share your personally identifiable information with third party market research companies. These third party market research companies are not authorized to use your personally identifiable information for their own marketing purposes or provide your personally identifiable information to other third parties without first obtaining your consent.
If you are a California resident, California Civil Code sections 1798.83-1798.84 give California residents the right ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for their direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and address. If you are a California resident and would like a copy of this notice, please submit a written request to: info@pretzelcrisps.com
How We Safeguard Your Personally Identifiable Information
Snack Factory will take reasonable measures to safeguard your personally identifiable information and sensitive credit card information from unauthorized access, use, or destruction. However, please be aware that no data transmission over the Internet is 100% secure and any information disclosed online can potentially be collected and used by persons other than the intended recipient.
In addition, please be aware that Snack Factory does not control the policies or practices of third parties: who we may disclose information to about users of our website; or who perform certain functions on our behalf, including, without limitation, third party operators of the Snack Factory’s online store, in each case, any use or disclosure of such information by such third parties is not governed by this Privacy Policy. Please see also the section entitled “Links” below.
Updating or Deleting Your Personally Identifiable Information
If you need to update, correct, delete, or otherwise change any personally identifiable information submitted through this website, please do so via this website or contact Snack Factory at info@pretzelcrisps.com. If you need to change the personally identifiable information you submitted in registering for the Pretzel Crisp Club, simply re-register for the club with the updated or corrected information.
In the event you ask Snack Factory to delete your personally identifiable information from its records, Snack Factory will do so while retaining any record of your information necessary to comply with applicable law.
Children’s Privacy
Snack Factory does not knowingly collect personal information from children under the age of 13. If you are under 13, please do not attempt to submit any personal information through this website. If Snack Factory learns that it has inadvertently collected personal information from a child under the age of 13, Snack Factory will delete that information as soon as possible. If you believe that a child under the age of 13 has submitted personal information to Snack Factory through this website, please contact us at info@pretzelcrisps.com.
Snack Factory requests that users under the age of 18 ask their parents for assistance before using this website and providing any personal information.
Cookies
Non-personal information about your computer and the way you interact with this website is collected through the use of “cookies.” Cookies are small text files downloaded onto your computer for record-keeping purposes. Cookies are used to identify your internet browser, store your user preferences, authenticate user sessions, provide services, and determine whether you have installed the software necessary to access certain material or applications on this website.
Some cookies remain on your computer until you close the browser after a user session. Other “persistent” cookies remain on your computer until they are deleted. You can remove persistent cookies by following the directions in your internet browser’s help file. You can also program your computer to warn you each time a cookie is being sent, block third party cookies, or block all cookies. Please note that if you reject cookies or disable cookies in your web browser, you may not be able to use this website.
Successor Companies
Snack Factory reserves the right to transfer any personally identifiable information collected through this website to any purchaser of Snack Factory’s business or any successor in interest.
Links
This website may contain links to other websites, including blog-hosting websites or websites of third party advertisers. This Privacy Policy applies only to information collected through this website by Snack Factory. Snack Factory is not responsible for the privacy policies of other websites, and you should read the privacy policies of each website you visit before submitting any personally identifiable information.
Changes and Updates to This Privacy Policy
By using the Snack Factory website, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. Snack Factory may change or update portions of this Privacy Policy at any time. In the event of any such change or update, a revised policy will be posted online on the Snack Factory website, with the last date of update noted on the top of the page. Please check the Snack Factory website periodically to remain informed of any changes or updates to Snack Factory’s privacy policies and practices.
How to Contact Us
To contact us with a question, please email us at: info@pretzelcrisps.com
Or write to us at:
Snack Factory
P.O. Box 3562
Princeton, NJ 08543
Or call/fax us at:
Toll Free Telephone: (888) 683-5400 |
